Refund policy

Here's the adapted version for FreezFlow in the United States:

Right of Withdrawal

Consumers have the right to withdraw from this contract within 14 days without giving any reason.

Withdrawal Period

The withdrawal period is 14 days from the day on which you, or a third party designated by you who is not the carrier, take possession of the goods.

In the case of multiple goods delivered separately, the withdrawal period begins when the last item has been received.

Exercising Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us (FreezFlow) of your decision to withdraw from this contract by means of a clear statement (for example, by email or telephone).

Contact Information

📧 Email: support@freezflow.com

📞 Phone: +1 217-587-8240

📍 Address:

FreezFlow

Ashburn VA 20148, United States 

You may use any clear written communication to notify us of your decision to withdraw. The withdrawal period is met if you send your communication before the 14-day withdrawal period has expired.