Shipping policy
Shipping Area
We currently ship exclusively within the United States.
Shipping Costs
✅ Free Shipping Throughout the United States
There are no shipping charges for our customers unless otherwise stated on the product page.
Delivery Times
Unless otherwise specified in the respective product listing, delivery will take place within the following timeframes:
- Minimum delivery time: 3 business days
- Maximum delivery time: 14 business days
The delivery period begins:
- For payments made by PayPal or Credit Card: on the day the order is confirmed.
If delivery delays occur in exceptional circumstances, we will notify you promptly by email.
Shipping Carriers
Orders are shipped through trusted and reliable shipping carriers to ensure safe and timely delivery.
Partial Shipments
If your order must be shipped in multiple packages for logistical reasons, no additional shipping costs will be charged.
Order Tracking
When available, a tracking number will be provided by email once your order has been shipped.
Damaged or Lost Shipments
Please inspect your shipment immediately upon delivery.
If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us as soon as possible so that we can provide a prompt resolution.
Contact Information
For any questions regarding shipping, please contact us:
📧 Email: support@freezflow.com
📞 Phone: +1 217-587-8240
📍 Address:
FreezFlow
Ashburn VA 20148, United States